COMMITTEE AGENDA MEMORANDUM
Board Policy and Monitoring Committee
Government Code § 84308 Applies: Yes ☐ No ☒
(If “YES” Complete Attachment A - Gov. Code § 84308)
SUBJECT: title
Provide Feedback for the Upcoming Audit of the Board Appointed Officers Complaint Process.
End
RECOMMENDATION: Recommendation
Provide feedback for the upcoming audit of the Board Appointed Officers Complaint Process.
Body
SUMMARY:
At the 2/9/2026 Board Policy and Monitoring Committee (Committee) meeting, the Committee directed that preliminary work be conducted to facilitate the upcoming audit of the Complaint Process for Board Appointed Officers (BAOs).
At the 3/17/2026 Committee meeting, the Committee conducted a brainstorming session to provide input to the Chief Executive Auditor before they begin the audit of the complaint process for BAOs. The Committee discussed procedural questions throughout the various stages upon receipt of a complaint against a BAO. The tables and questions from the 3/17/2026 meeting are attached as a reference.
Since the Committee’s discussion the attached flow charts have been developed to map the pre-investigation process (Process A) which includes the intake of a complaint through to the potential investigation. The second flow chart maps the management of an investigation if warranted (Process B). The flow charts also include questions for the Committee’s discussion and feedback.
A third flow chart will be developed to address the post-investigation process. The table below includes questions for the Committee’s discussion for the post-investigation process.
Post-Investigation
|
Final Reports |
Who reviews the full investigative report and/or the executive summary? |
|
Findings or No Findings |
What is the process for addressing investigation findings? |
|
Communication Plan |
Do we need a communication plan? And under what circumstances do we need a communication plan? |
ENVIRONMENTAL JUSTICE IMPACT:
There are no environmental justice impacts associated with this item.
ATTACHMENTS:
Attachment 1: Flow Chart
Attachment 2: Roles and Responsibilities
Attachment 3: 3/17/2026 BAO Process Questions
UNCLASSIFIED MANAGER:
Manager
Director Nai Hsueh