BOARD AGENDA MEMORANDUM
Government Code Section 84308 Applies: Yes ? No ?
(If “YES” Refer to Attachment A)
SUBJECT:
Title
Approve Agreement No. A5861A with Sacred Heart Community Service for Professional Consulting and Administrative Services for the Water Rate Assistance Program, PlanetBids File No. VW0704, for $660,000 Over Two Years, with Two One-Year Extension Options, for a Total Not-To-Exceed Amount of $1,339,932 Over Four Years.
End
RECOMMENDATION:
Recommendation
Approve Agreement No. A5861A with Sacred Heart Community Service for Professional Consulting and Administrative Services for the Water Rate Assistance Program, PlanetBids File No. VW0704, for $660,000 over two years, with two one-year extension options, for total not to-exceed amount of $1,339,932 over four years.
Body
SUMMARY:
The Water Rate Assistance Program (WRAP) was established in 2021 to provide financial assistance to eligible low-income households in Santa Clara County to help pay their water bills. Recognizing the continued financial challenges resulting from inflation, rising water rates, and increasing household living costs, the Santa Clara Valley Water District (Valley Water) Board of Directors approved continued funding for WRAP through Fiscal Year 2027–28 to help ensure eligible residents can maintain essential water service.
This Agreement will support the continued implementation of WRAP by administering the program and disbursing approximately $2.25 million in Valley Water pass-through funds directly to participating water service providers on behalf of eligible customers. Sacred Heart Community Service (Consultant) will provide comprehensive program administration, including multilingual outreach and application assistance, eligibility screening, payment processing, recordkeeping, reporting, and program oversight. The Consultant will also help ensure equitable access to the program by serving communities facing language, technology, and other access barriers.
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