BOARD AGENDA MEMORANDUM
SUBJECT:
Title
2017 Information Systems Master Plan (ISMP) Update.
End
RECOMMENDATION:
Recommendation
Receive an update on the District's Information Systems Master Plan (ISMP) implementation.
Body
SUMMARY:
Information Technology (IT) refers to the following Board Governance Policies to guide the management, development, and maintenance of software systems, technology infrastructure, and storage, and access to records and reference materials for the District:
E-2.1 Current and future water supply for municipalities, industries, agriculture, and the environment is reliable.
E-3 Healthy and safe environment for residents, businesses, and visitors, as well as for future generations.
EL-2 The BAOs shall promote conditions, procedures, and decisions that fulfill reasonable customer expectations for good service, are safe, dignified, and non-intrusive.
EL-4 Financial planning for any fiscal year shall be aligned with the Board's Ends, not risk fiscal jeopardy, and be derived from a multi-year plan.
EL-6 The BAOs shall protect and adequately maintain corporate assets.
6.3 Prepare the organization to respond and recover from an emergency or disaster
6.4.1 Keep commercial off-the-shelf software in supported versions
BACKGROUND:
In July 2012, the Information Systems Master Plan (ISMP) was produced in recognition of the vital role IT plays in supporting the District's mission and to provide rigor to software systems and technology infrastructure lifecycle planning.
The ISMP provided six goals for the Information Technology Division. They are as follows:
1. Accountable IT governance to ensure the District has the right technology, in the right place, and at the right cost to support strategic business priorities
2. Transparent customer service
3. Business continuity through effective IT disaster recovery plans
4. Workforce efficiency to enhance the way employees work together, improve operational efficiency, and lower costs
5....
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